Is there a way to schedule comments in Jira Work Management?

[Jonathan Gall]

I have several jobs that would greatly benefit from the ability to schedule comments in advance.

• Scheduling asking update on tasks
• Avoiding sending messages during weekend or when there is no urgency

Our two primary other communication tool (Slack, Gmail) both have the ability to schedule comments for some time, however, I didn't find any way to do this in Jira Work Management.

Is it possible? If not, is it part of your roadmap?

[Fabian Lim]

Hi @Jonathan Gall

Welcome to the community!

For your first bullet point you can use Jira automation: https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Jira-Automation-Video-Tutorial-on-how-to-send-customized-emails/ba-p/1861508

For the second one, you can use a condition to determine that it only sends on the workdays.  

I hope this helps.

Cheers,

Fabian

[Jonathan Gall]

Hi @Fabian Lim. First of all, thank you for taking the time replying. I took the time to watch the video tutorial, and this doesn't address my need.

What I am after is the ability to schedule a comment reply in an existing ticket. The video you sent is about automating sending emails based on a trigger.

[Shikhar Pahadia]

Hello Jira Community,

I’m a Product Manager at Jira, and I want to thank you for sharing your feedback and experiences with us. It truly helps us understand your needs and the challenges you face.

To make Jira even better for you with Scheduled Comments, I’d love to learn more about your specific use cases, concerns, and ideas. If you’re open to it, I invite you to join me for a 30-minute conversation where we can dive deeper into your experiences and explore how we can improve Jira together.

If you’re interested in participating, please book a time that works for you using this link before Aug 15th, 2025.

Your insights are invaluable, and I look forward to connecting with you!

Thank you,
Shikhar Pahadia
Product Manager, Jira