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Is there a way to recover overwritten projects in Jira cloud?

Anwar Khan October 27, 2020

My old projects got overwritten while importing a project from a different workspace. I would like to know if there is a way I can recover those projects or if a Jira support person can help me with this situation.

This happened around 6.30 pm india time today. I had selected the merge option while importing but for some reason the projects got overwritten instead of merging resulting in a massive loss of data and effort. It would be really great if someone could help me figure this out. 

2 answers

0 votes
Anwar Khan October 27, 2020

unfortunately i did not download the backup file, however I created it 

0 votes
Jack Brickey
Community Champion
October 27, 2020

the only way to recover the old would be if, just prior to your import you performed a backup. If you did that you could restore the backup. However, this would take you back to where you were prior to the import. Then you could rethink your import.

Anwar Khan October 27, 2020

unfortunately i did not download the backup file, however I created it 

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