Is there a way to prioritize issues created via email to the top of the backlog?

[Brandon Lagana]

For issues created via email, I would like to prioritize them so that they automatically display at the top of the backlog. Additionally, is there a way to assign them to a specific sprint in a project?

[John Funk]

Hey Brandon - Welcome to the Atlassian Community!

The only way I know would be to add an ORDER By statement to the end or your board filter and then use a custom field to do the sorting. But this would mean your entire board would be based on that sorting automatically and you would not be able to override that. That includes board and the backlog. 

[Brandon Lagana]

Thanks John! Can a ticket created via email be placed in a specific sprint or with a specific tag?

[Brandon Lagana]

.

[John Funk]

I am not sure how you would know it came in by email, unless you were able to parse something out of the Subject or Body. 

[Brandon Lagana]

How would I be able to direct it to a specific sprint though? Is that possible? Thank you John