Is there a way to get a text field similar to comment like a notes field?

[Rob Horan]

I have a request to implement a free form text field that can have multiple updates and a user/date/time stamp with an audit trail

Yes the comments do this but they are not dedicated.  The requester wants a dedicated field.  Is there a 3rd party app that can do this?

[Ravi Sagar _Sparxsys_]

Hi @Rob Horan 

Do you have ScriptRunner for Jira?

What I think can be done is this:

• Create a calculated field called "All custom comments"
• Create another text field called "Custom comments", this is where people will add their text.
• Write script to modify "All custom comments" field whenever the "Custom comments" field is modified. "All custom comments" value can basically display the old values and the latest value by looking into the Change history manager along with the date and user's name.

What do you think?

Ravi

[Rob Horan]

Hi Ravi,

Thanks for your reply - and also, on a side note, for all your videos.  I've watched more than a few of them looking for answers on various topics. 

I like that idea - I don't know enough about Scriptrunner to do it myself, and I'm not sure if the organization I am trying to help has it, but knowing there is a possibility is extremely helpful.  Thanks!

[Ravi Sagar _Sparxsys_]

Thanks a lot.

You can find plenty of scripts on the library to get you started.

Ravi

[Rob Horan]

Thanks - I very much appreciate it. 

I'm going to be honest though - for me, having the library is very VERY helpful but the times I considered using ScriptRunner in the past I've more often than not had to find an alternative because I just was not able to get scripts to work. 

I've looked into how to get started with Scriptrunner, but there's a whole lot more that I bargained for, like setting up a Dev environment and other things that all have their own individual learning curves that, for a non-coder, are not within my skill set.  Yes I'd love to learn it, but sometimes - most times - I need a solution I can install and configure via a GUI.