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Is there a way to edit or create new search filters in the client panel?

Alessandro H M O
I'm New Here
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October 25, 2024

Hello, I hope you are well?

 

I would like to know how I can edit the filters in this field, if this is not possible, how can I create new filters? I need to create a filter in there containing the tickets opened by the customer and the tickets in which the customer is participating.

 

Good work everyone.

 

ingles.png

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Olá, espero que estejam bem?

 

Gostaria de saber como posso editar os filtros deste campo, se não for possível, qual a maneira de criar novos filtros? Preciso criar um filtro aí dentro contendo os tickets abertos pelo cliente e os tickets no qual o cliente esteja participando.

 

Bom trabalho a todos(a).

 

portugues.png

 

1 answer

0 votes
Trudy Claspill
Community Champion
October 25, 2024

Hello @Alessandro H M O 

Welcome to the Atlassian community.

That is not currently possible.

There is a change request asking for that feature. You can add your vote and comments to it here:

https://jira.atlassian.com/browse/JSDCLOUD-4090

Alessandro H M O
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 30, 2024

Hello good week,

Thank you very much Trudy for the answer.

I'm going to vote yes on the link because I think this functionality would help a lot.

thanks


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Olá boa semana,

muito obrigado Trudy pela resposta.

Vou votar sim lá no link porque acho que essa funcionalidade iria ajudar muito.

obrigado


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