Is there a trick to getting webhooks to work with MS Teams.

[Shockley]

We are currently on the free tier for JIRA software cloud.   We have enabled an incoming webhook in a MS Teams channel and copied the provided URL into a webhook created through the admin page in JIRA.  I've selected all issue boxes.  See screenshot - (webhook URL is cut intentionally)

No messages are posting to the Teams channel.  

Any tricks or tips?

[Pramodh M · Accepted solution]

Hi @Shockley 

Welcome to the Community!!

Try this doc - https://support.atlassian.com/jira-software-cloud/docs/integrate-jira-cloud-with-microsoft-teams

Thanks,
Pramodh

[Shockley]

Thank Pramodh,

I already have JIRA cloud app activated and configured.  It is way too verbose and takes up too much real estate on a screen for a single notification.

I have given up on activating webhooks in JIRA and have switched to automations and have started using the Send to MS Teams action to accomplish what I need.

[Move Work Forward]

Hi @Shockley 

Thanks for asking.

You can use Advanced Microsoft Teams Jira Connector which allows you to receive less notifications and easily configure when/where/what to receive in Teams. And many other features. It is free for up to 10 people.

Here is the guide and overview.

Feel free to ask for more questions.

Regards,

Leo | Move Work Forward

[Shockley]

Thanks Leo.  

I did see that app but was able to accomplish what I need with built in automation rules in JIRA and a webhook in MS Teams.