Is there a downtime for any user if i uninstall an add-on via uninstall button.

[Frank Werhan]

Hi,

I want to know if there is a downtime for Jira and/or Jira Software if i use the uninstall button in administrative userinterface. If there is no downtime i could maybe deinstall add-ons at peak time.

Thanks for your support in advance.

[Sloan · Accepted solution]

Hi Frank

Usually there is no downtime during an add-on uninstallation.
You are able to do this during working times.

Cheers
Niklas

[Ollie Guan]

Hi @Frank Werhan,

@Sloan N_ B_is right.

However, I recommend that you be able to do validation of a plug-in outage in a test environment first, to ensure that existing functionality and historical data presentation are not affected.And notify the user before uninstallation.

[Sloan]

You are right, staging and Test environments are the way to go. 👍🏻
Whatever change you want to do in Jira. But I understand that sometimes you can't maintain a second Jira.

And if the add-on was used by your users, yes inform them.

Another tip, I should have mentioned earlier: If it is a Jira add-on that adds Workflow features, be careful and check your Workflows for Conditions, Validators etc. that might be gone after uninstallation.

[Frank Werhan]

Thank you for the answers and the tips. We will use a stagingsystem to test changes.