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Is that possible to modify the resolved date and time for a ticket

Hashvini Veerabahu
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March 10, 2023

I have a requirement to update the resolved date and time for some of the tickets in Jira. The tickets were resolved by email replies and the resolved date and time were not updated manually in Jira. 

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Alex Koxaras -Relational-
Community Champion
March 10, 2023

Hi @Hashvini Veerabahu 

You can't manually change the resolution date to a specific one. This field will be populated with the date that the issue is resolved.

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