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Is "Canned Responses" down?

Winchester, Lauren
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December 15, 2025

Our team cannot view any of our canned responses -- are they down?

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Dan Breyen
Community Champion
December 15, 2025

Hi @Winchester, Lauren there is an active performance issue that Atlassian is being worked on. 

You can check on it's status on Atlassian's Status Page.  I too am not able to see my Canned Responses.  I'm sure it's related to this issue.  

Hope that helps.

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