Is it possible to create auto triggers for additional steps that need to be taken?

[Katie Ferrier-Clark]

Is it possible to create auto triggers in Jira that assigned next steps to other individuals that need to make additional updates after the first ticket is resolved? 

[Walter Buggenhout · Accepted solution]

Hi @Katie Ferrier-Clark,

The short answer is "Yes, absolutely" - how very much depends on what those next steps look like.

• Using automation rules, you can perfectly automate the creation of new tickets based on conditions in your original ticket.
• You can use rules in a workflow to take actions automatically after a ticket transitions to a certain status.
• ...

Hope this helps!