Is it possible to automatically synchronize issues to another project?

[jira-sales]

When an issue is created in a project, is it possible to automatically create an issue in another project?

Please let me know if this is feasible outside of an external application.

[Valerie Knapp · Accepted solution]

Hi @jira-sales , thanks for your question.

It should be possible, yes, with automation to, on the creation of an issue, to create a parallel issue in another project.

https://www.atlassian.com/software/jira/automation-template-library#/rule-list?systemLabelId=all&filterText=create&page=1&pageSize=20&sortKey=name&sortOrder=ASC 

Keeping the two tickets aligned would be tricky but should be possible again with Automation.

What is the use case for this please? I would recommend, more than duplicating an issue to another project, to have an automation that sets up the companion issues or work in another project.

You could have an automation where, Story created in Project A, creates automatically a Task in Project B, and links them, to track two different teams that are working towards the same goal, for example.

I hope this helps.

Cheers

[jira-sales]

@Valerie Knapp 

Thanks for the prompt response!
By the way, can you tell me which template of Jira Automation can be used to achieve this?

[Valerie Knapp]

Hi @jira-sales , this one should work 

Cheers

[John Funk]

Hi @jira-sales 

Sure, you can do this by creating an Automation rule. If you will explain your use case in more detail, we can give you a more detailed answer.