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Is it possible to automate cloning a Jira Service ticket into a story?

Deleted user October 18, 2022

I would also like to be able to copy over data from the fields into the cloned story. I don't have any automation add-ons or ScriptRunner, I am trying to see if this is possible to do in the Automation settings of Jira Cloud Premium. Thank you!

1 answer

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Mikael Sandberg
Community Champion
October 18, 2022

Yes, it is possible and since you are on Jira Cloud you also have access to Automation. Just go to Project settings > Automation and create the rule from here. Your rule would look something like this:

Screen Shot 2022-10-18 at 7.38.05 AM.png

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