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Is it possible to add more than one email address to the Forward Email field?

Joe Casula
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July 26, 2021

One of our groups would like multiple people to receive the email notification if there is an error involving the mail handler (Forward Email). Is it possible to add multiple emails there separated by a semi-colon or is only one email address allowed?

Thanks,
~ Joe Casula

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Vikrant Yadav
Community Champion
July 27, 2021

Hi @Joe Casula  As per the documentation only one Email Address is allowed. 

In you want to notify multiple users or whole team, then add distribution list email address, instead of adding each users individually. 

Forward Email
If specified, then if this mail service is unable to handle an email message it receives, an email message indicating this problem will be forwarded to the email address specified in this field.

https://confluence.atlassian.com/adminjiraserver/creating-issues-and-comments-from-email-938847641.html

Thanks

V.Y

Joe Casula
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July 28, 2021

Thank you, Vikrant.

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