Is anyone else having issues with Jira Cloud for Excel?

[Dave D'Costa]

I'm unable to load the Jira Cloud for Excel add-in, it just sits on the spinner constantly loading for the desktop version, and on the web version, it gives an error eventually just saying that it can't be loaded.

[Hannes Obweger - JXL for Jira]

Hi @Antonio Cossio

welcome to the community!

Is this still happening?

Jira's Excel integration appears to be a bit brittle at times; if you search this community, you'll find posts about various kinds of (sometimes temporary, sometimes permanent) problems. 

Our friends at Midori put together this guide for resolving common problems with the integration, and also offer a great alternative through the Atlassian Marketplace.

Depending on your exact use case, you may even want to consider whether you need to sync back and forth between Jira and Excel at all, or whether you could do all your work in one place, just Jira. There's a number of relevant apps available in the Marketplace.

Best,

Hannes