Irrelevant Error coming when trying to update approved test case

[Chetan Shringi]

We couldn't save the issue summary. Check your connection, then give it another try."

Irrelevant Error coming when trying to update approved test case

Internet is well connected and still the same error is coming every time.

[Marc -Devoteam- · Accepted solution]

Hi @Chetan Shringi 

Welcome to the community

I think this might be related to the workflow and the status the issue is in.

It looks like properties have been set on the workflow status, the test is currently in. Certain roles, groups and or users could be excluded from editing.

use-workflow-properties 

[Chetan Shringi]

But the error message shown is not correct. We need more specific error message for this restriction.

[Marc -Devoteam-]

Hi @Chetan Shringi 

If you want this, raise your issue via Atlassian Support

Do be aware that this is a forum for Atlassian entousiasts, but not official Atlassian Support.

[Chetan Shringi]

Thanks a lot for your inputs. I'll raise this with support team.

Appreciate your help.

[Pratibha Andukuri]

Hi Chetan,

Can you please share any workaorund/solution you received on this issue please.

I am encountering the same error although i have the administrator access.

Thanks in advance

Pratibha

[Chetan Shringi]

Hi @Pratibha Andukuri 

You can move the test case to 'In Progress' or any other status you have in your workflow. You will be able to update the test case.

Hope this is helpful.

Thanks

Chetan

[Pratibha Andukuri]

Thank you Chetan. This has resolved the issue.