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Invite status doesn't change

Temur September 22, 2022

Greetings.

We've sent invitations to potential users and they got their invitations emails in their e-mail boxes.
Even after following the invitation link and logging into the Atlassian account (by idea active now users) still stay inactive in invitation statuses panel. They can easily access Project features and create tasks but still have inactive status. Means being Admin I still see button resend invite near to users nickname.

Knowing who was logged in and who has accepted the invitation would be very useful information for me with no use of asking directly did they log in.

How can I resolve this issue ?

Thank you in advance. 

 

2 answers

1 accepted

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Temur September 22, 2022

somehow it started working itself 

Léo DUMORTIER
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June 17, 2024

After how long ?

0 votes
Samuel Gonçalves
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August 15, 2023

I have exactly the same problem

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