Integrating Zendesk and Slack

[Aliyah Ashraf]

Hi I am new to Jira...just wanted to understand if zendesk and slack can be integrated into the Jira project board and how can that be achieved? Ideally if integration is possible, I only want it to pull tickets / enquiries from zendesk / slack that are of relevance avoiding unnecessary data purging.  

Which apps can be installed to support my enquiry?

Thanks

[Sachin Dhamale]

@Aliyah Ashraf ,

Welcome to the Atlassian Community

As per your  requirement you need to create issue from Zendesk and Slack to Jira

Try this plugin - Slack to Jira Integration 

For Zendesk to Jira - Try this 

Other Option:

You can also explore Zendesk and Slack REST API to pull ticket/enquiry information from Zendesk and Slack. Refer this

ZenDesk 

Slack REST API 

Accept the answer if it helps

[Trudy Claspill]

Hello @Aliyah Ashraf 

Welcome to the community.

The Atlassian Marketplace has several apps from which you could choose. You would need to review them to see which one(s) provide the functionality you want.

https://marketplace.atlassian.com/search?hosting=cloud&product=jira&query=slack

https://marketplace.atlassian.com/search?hosting=cloud&product=jira&query=zendesk