Incorrect calculations in Epics

[Benjamin Waye]

The number of In progress tickets is different when looking at detailed view of an epic compared to when looking at the sidebar overview.

Seems to be some bug with the calculation.

[Trudy Claspill]

Hello @Benjamin Waye 

Welcome to the Atlassian community.

Can you provide screen images of what you are seeing?

When you say the sidebar overview are you referring to the Epics panel that can be shown an on agile board Backlog screen? If so, my next question is does the filter for the board include all the child issues of the Epic?

[Benjamin Waye]

Hi there! Thanks for your help, you can see in the attached pictures below how the calculation just doesn't make sense and I have no other filters activated than the Epic filter.

[Trudy Claspill]

Hello @Benjamin Waye 

This appears to be a Scrum board. Is that correct?

Can you show us the mapping of Statuses to Columns for your board?

On a Scrum board the Progress bar for the Epic in the Epic panel uses the same logic as the Estimation lozenges that display at the top of sprints and the backlog.

The gray/To-Do value is based on the issues in the left-most column only of your board. It doesn't matter what the statuses are that are mapped to that column. Those are the issues that will be counted in the Progress bar as To Do and in the To Do lozenge on the Backlog screen.

The green/Done value is based on the issues in the right-most column only of your board. It doesn't matter what the statuses are that are mapped to that column. Those are the issues that will be counted in the Progress bar as Done and in the Done lozenge on the Backlog screen. 

All the other columns in between will comprise the blue/In-Progress value of the Epic panel Progress bar and the blue/In-Progress lozenge on the Backlog screen. Again, it doesn't matter what the actual status values are.

Applying that logic to your scenario, does that align with what you are seeing?