Inconsistent issue data for bug, Jira 8 ( Issue issue = issueManager.getIssueObject(DefectId);)

[Satish Chitimoju]

Hi Team,

      Could you please help me out,

  I have a scenario like,

• I created a bug with initial status TO-DO  and created 3 issues (issueType=Test), and map the bug to three issue (issueType = test). 
• Now i changes the bug status to In Progress then i will impact for all three issue (issueType=test), But i am getting inconsistent data while getting the issue object.
• below logic in a loop (3 times) and i passed  defect id to get issue Object, Here i got first record bug status is TO-DO and remaining 2 records bug status is In Progress. But expected result is all three records should be In Progress.   com.atlassian.jira.issue.IssueManager and getting issue data, which is inconsistent in jira 8 version.
• Issue issue = issueManager.getIssueObject(defectId); 

Customers are facing problem because of this. Please guide me.

Could you please help me out. then we will change our code base accordingly.

Thank you,

Satish C,

[Tuncay Senturk _Snapbytes_]

Hello Satish,

Please clarify more

Are you trying to create a workflow post function to transition the related tasks?

Can you share your code? Are you getting any error/exception? Or the problem is uncompleted transition for the two related issues?

Thanks

[Satish Chitimoju]

Hi Tuncay,

      It is a webhook event, I didn't get any  error/exception. I got inconsistent data.

I share the basic code where i got the problem, from this jira package com.atlassian.jira.issue.IssueManager,

webhoook event is >> Issue issue = IssueMannager.getIssueObject(jira_defectId);

scenario : While i change the jira bug status from TO-DO to In Progress in jira 8, then i used to get the issue data using above event. instead of in progress status it is getting TO-DO.

I have passed different defect ids to this above webhook event, but i didn't get expected result, example If i selected In progress status for that particular defect, instead of        In-Progress status this webhook event result is TO-DO some times.

Please help me out.

Thank you,

Satish C

[Tuncay Senturk _Snapbytes_]

Hello Satish,

I'm not sure but it sounds like a race condition.

The issue fires the event just before persisting to database.

Is it possible to wait a while before running  issueManager.getIssueObject(jira_defectId) code?