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Inconsistent OBE Button Behavior and Missing Resolution Field for the SYSTS Project

Tharunkumar B
Contributor
October 16, 2024

 

 

Description: We are experiencing an issue with the SYSTS project workflow. The OBE button is visible on issue screens, but it does not appear in the workflow configuration. Additionally, the Resolution field is missing from the OBE and Close transitions, which previously allowed us to set the resolution when closing or marking an issue as OBE.

 

 

Here are the key points to consider:

  1. Visible OBE Button: The OBE button is still visible on issues in the SYSTS project. However, when reviewing the workflow, the transition for OBE is not present or cannot be located.
  2. Missing Resolution Field: The Resolution field no longer appears when the OBE or Close buttons are clicked, making it impossible to set the resolution when closing issues.
  3. Workflow/Screen Configuration: We suspect there may have been a recent change in either the workflow or the screen configuration, which is causing the Resolution field to be omitted from the transition screens.

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