In Jira I can't @r but the others work

[johnish]

It is the strangest thing. Starting this Monday I noticed that when I do "@r" it says that nobody was found. However the other people letter seem to work. I asked an administrator of our JIRA account and they didn't know what could be causing this. 

[Jobin Kuruvilla [Adaptavist]]

Do you have the 'Browse Users' global permission?

[John Wetsell]

Their are users with R to the permission, mainly one of the watchers to the ticket and the reporter. 

I don't know if I have 'Browser Users' global permission or not. I asked the administrator and they asked me a question back and never answered. 

I did find out that if I do '@r' and it doesn't work I can do '@a' erase then do '@ree' and his name pops up. Found the same thing with '@n' and nothing pops up I can do the same thing then go for the persons last name '@jh' and then it pops up. 

[Jobin Kuruvilla [Adaptavist]]

Hmm, what was the question admin asked? If you do not have the permission though, you shouldn't be seeing results even when you type the last name! Are you using a supported browser? Maybe it is just slow response time?

[John Wetsell]

How do you get points on this forum? It said I couldn't respond cause I don't have any points.. Admin asked if it was working now. My response was, no it's still not working. I do have `Browse Users` global permission. I'm using Mac with the newest Chrome browser. It could be really slow response. That would explain it.

[Deleted user]

How many users do you have? There maybe a lot of "r" as oppose to "a" which loads faster.

[Deleted user]

@Mentions respects the project permission, so there might be no user that has access to your issue/project that starts with "r". Can you double check that?