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Imposible to check an save change after to add "Custom fields" : Percentage of completion...

Samir Belahouane
August 13, 2024

Dear all,

After to add a "Custom fields" that are supported :

- Percentage of completion

- Planned start date

- Expected end date

- Estimated time (day)

- Time spent (day)

It is impossible to check and save these changes, i have a alert message :

"Custom fields aren't supported. Undo this change or ask your Jira admin to make sure that the ticket type and the project the ticket belongs to are supported."

Thank for your assistance!

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Marc -Devoteam-
Community Champion
August 13, 2024

HI @Samir Belahouane 

Welcome to the community.

What type are your custom field, can you show the config.

Are they types ootb by Jira or are they types added via a marketplace app and where are you trying to use the fields?

Where have you made these fields in via the cog wheel and issues section or in a Team managed project.

 

Samir Belahouane
August 14, 2024

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