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Import Issues from CSV

Leandro Pelegrino Cunha November 27, 2025

Hello, I am using "Import issues from CSV" to upload several Cards.
One field in specific is not uploading, Story Points, but the information is being filled there.

Example, I put "1" in Story Points field. but when upload, it comes with "0", All the other fields are being ok.


Does anyone can help with it?

2 answers

0 votes
John Funk
Community Champion
November 27, 2025

Hi Leandro,

If you were to click the Create button at the top of the screen, would you be able to create a work item with all of the same information, including the Story Points field? Or would something be missing? 

0 votes
Trudy Claspill
Community Champion
November 27, 2025

Hello @Leandro Pelegrino Cunha 

Welcome to the Atlassian community.

Are you using Jira Cloud or Jira Data Center?

If you are using Jira Cloud, into what type of project/space are you importing the data?

What steps did you take to access the Import function?

Can you show us a sample of the data in your CSV?

Can you show us the screen where you mapped the columns in your CSV to Jira fields?

 

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