Icons Missing From Project Sidebar

[Sara Shinn]

We recently upgraded to JIRA v7.10.2, and since then the Backlog, Active sprints, and Releases items in the sidebar are missing their icons:

 

We only have the one board, and the menu items are all available--they're just missing their icons.

Any advice? Thanks!

[JohanBas · Accepted solution]

We solved this issue by upgrading Jira Software to the same version as Jira Core:

Go to Administration > Applications > Versions & licenses > check that Jira Software version is the same as Jira Core

[Sara Shinn]

This worked for me! Our versions were out of whack; once I updated them all, the icons re-appeared.

[Deleted user]

Will try this later tonight. Thanks for the follow-up!

Edit : It did fix our problem. Should've looked there right from the start.

Thanks a lot!

[vahem2lu]

Fixed for me too. Notifies for pending updates should be bigger and louder. :D

[JohanBas]

Same here, v7.12.1#712002-sha1:609a505

[Deleted user]

I also have the same issue. Not sure if it's since the last update (7.11.2)

[Eric Wagner]

getting the same issue