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IQL for current issueType

Peter Fabian October 7, 2022

Hello Atlassian,

I am looking for an IQL (introducing Insight field into Jira issueType) that is able to consider the current issueType during ticket creation.

Very similar way as currentUser or currentProject works.

Thanks in advance for your support!

Brgds,

Peter

1 answer

0 votes
Mark Segall
Community Champion
October 7, 2022

Hi @Peter Fabian - If you mean something like ${issueType}, I don't believe this is an option.  Maybe there's another way to address the need. Can you please share your end goal for what you're trying to accomplish?

Peter Fabian October 7, 2022

Thanks for your response @Mark Segall !

We have several issue types (process implementations) on JSM Portal, integrated with our Insight CMDB. Now the same Insight field (with the same filed context: IQL) is used in these issue types as base (mandatory) selection, but I'd like to apply filter based on the issue type (process) because some services should not be available for e.g. RFC while in Incident should show up.

Mark Segall
Community Champion
October 7, 2022

What if you created new issue type contexts for your insight field, each with the appropriate filter logic for that specific issue type?

Peter Fabian October 7, 2022

Yepp, that would be an option, however that requires new custom fields for the same purpose. That is something that we try to avoid.

Mark Segall
Community Champion
October 7, 2022

That would not require new custom fields.  It would just be new contexts on the same custom field that are based upon issue type.

Peter Fabian October 9, 2022

Thanks, I will check this with our Jira Admins... so far that was a known limitation that 1 project, 1 field context configuration was possible independently the issue type.

Looks like this limitation is obsolete, and for sure this can answer my original question.

Thanks,

Peter

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