IP addresses and domains for Atlassian cloud products

[v-ajaygite]

We are using global automation rules in our Jira project to call an external API. Our external app service requires the IP address of the Jira Atlassian instance to be whitelisted so that the external API can accept requests from these automation rules. We found the official document with outgoing IPs,(Outgoing connections) https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/ and after adding those, we were able to call the external API successfully. We have a few questions regarding the IP addresses listed in the official document: How frequently do these IP addresses change? Is the official document updated regularly to reflect any changes in the outgoing IPs?

Any insights or guidance would be greatly appreciated. Thank you!

[John Funk]

Hi @v-ajaygite  - Welcome to the Atlassian Community!

You should open a support ticket with Atlassian to get the feedback from them. 

https://support.atlassian.com/contact/#/

[Rilwan Ahmed]

Hi @v-ajaygite ,

Welcome to the community !!

1. Atlassian has not mentioned the frequency for the change, but they have provided the situation when the range can be changed.
2. Don't forget to subscribe to Atlassian IP ranges notifications.