The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions
Release Notes
Community
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources
  • Community
  • Q&A
  • Jira
  • Questions
  • I want to reactivate subsciption but i have to pay a much higher amount than the monthly invoice.

I want to reactivate subsciption but i have to pay a much higher amount than the monthly invoice.

Purevjav.s
Purevjav.s
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
December 5, 2024

The amount to pay is 95$, due today is 761$. What should i do?

 

Subscription details

  • Jira Service Management
    erpsupport.atlassian.net
    Standard | 4 agents | Monthly

    USD 95.20

Monthly total

USD 761.60

The amount due today is the prorated total from Dec 05, 2024 to May 12, 2024. We'll add taxes when we process payment and send you an invoice with the final amount within 24 hours.
Watch
Like Be the first to like this
261 views

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Marc -Devoteam-
Marc -Devoteam-
Community Champion
December 5, 2024

Hi @Purevjav.s 

Contact Atlassian Support in this matter.

Atlassian Support 

Reply
Jira
Jira
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Release Notes
    Copyright © 2026 Atlassian
    Privacy Policy Notice at Collection Terms Security