I want to know how to make changes in project for sub status on right side check below image

[Vaishnavi Muchi]

Check my requirement in below image I want that where in image you can see right side "SOW" beside of that you can see None drop down so I want that change in project.

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[Utkarsh Agarwal]

Hi @Vaishnavi Muchi ,

The dropdown next to SOW is a resolution dropdown. Which lets you select an issue resolution. Ideally the resolutions must be updated via workflow transition, if you are able to see the dropdown it means the administrators have messed up the configurations.

Anyways, If you are looking to limit the number of resolution appearing in the dropdown, you either need to contact jira admins to configure the global resolutions, or add a transition property jira.field.resolution.exclude, refer: https://support.atlassian.com/jira-cloud-administration/docs/use-workflow-properties/ 

Kind Regards
Utkarsh

[Vaishnavi Muchi]

Hi @Utkarsh Agarwal 

Could you please confirm me steps how to add that jira.field.resolution.exclude and where to add...For a clear idea i want steps what to do

I appreciate your answer...

Thank You.

[Utkarsh Agarwal]

@Vaishnavi Muchi,

Refer: Advanced workflow configuration

Transition properties

Properties are key-value pairs that can be used to further customize transitions. For example, transition properties can help to extend a copied system workflow to allow language translations.

 To view and edit the properties of a transition:

1. Select a transition in the diagram.
2. Click Properties in the Properties panel.
3. Either:
   • Add a new property to the transition.
   • Delete a property, by clicking the icon to the right of the property. 

Kind Regards
Utkarsh

[Dirk Ronsmans]

SOW is your current issue status.

The "None" next to it is the Resolution.

https://support.atlassian.com/jira-cloud-administration/docs/configure-statuses-resolutions-and-priorities/

This is normally set when resolving the issue and can only be set thru a transition screen. If you need to change it afterwards you would need to create a new transition with a screen attached to it and on that screen the "Resolution" field.

[Vaishnavi Muchi]

Hi @Dirk Ronsmans 

Could you please confirm me steps how to add that and where to add...For a clear idea i want steps what to do

I appreciate your answer...

Thank You.

[Trudy Claspill]

There is no image attached to this post.

[Vaishnavi Muchi]

how to attach the image i'm trying to do that...