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  • I want to check issues logged in by a customer and internal employee separately by admin login?

I want to check issues logged in by a customer and internal employee separately by admin login?

rTrack Support
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September 29, 2015
 

1 answer

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Nic Brough -Adaptavist-
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September 30, 2015

I'm sorry, that does not make much sense.

What do you mean by "check issues"?  Look at them?  Move them through a workflow?  Sort on something?

I'm guessing "logged in by" means "created by", but "a customer and internal employee separately by admin login" is meaningless (it makes a bit more sense if you drop the "by admin login", but you obviously think that is important for some reason)

Are you trying to distinguish between issues created by two different sets of people?

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