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I want to add 2 new fields in the JIRA Service request

Nikhil Khattar
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August 27, 2021

How do I add the below 2 new fields in the service request?

1. Requestor Prime (free text field),

2. Delivery Prime (free text field)

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Kishan Sharma
Community Champion
August 28, 2021

Hi @Nikhil Khattar Welcome to Atlassian Community!

If you have admin access to the project, Go to  "Project settings" --> click on the "Screens" option --> Click on ">" to expand Screen Configuration --> Click on the Screen Scheme--> In Configure screen just add the fields that you want to add.

Nikhil Khattar
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August 30, 2021

Thanks for the quick response. However, I am unable to edit any screen fields. Does this mean I don't have admin rights?

Kishan Sharma
Community Champion
August 30, 2021

Hi Nikhil, yes, it seems like you don't have admin rights as you can't see a pencil icon or Actions button from where you can edit screens in your project. You will need help from your project admin or jira admin in this case.

If my answer was useful, please accept the answer so that you can help other community members having similar query.

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