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I want to Implement SLA script in Jira for server not Cloud.

Madhu
April 23, 2023

Hi Team,

 

Any one suggest some scripting for below requirement.

  • SLA Met column is required which should be Yes / No and should be automatically calculated.

This functionality is required only for bugs.

Ticket Priority

Response Time

Resolution Time

High

2 Hours

1 Working Day

Medium

--------

5 Working Days

Low

--------

10 Working Days

  • SLA Met column is required which should be Yes / No and should be automatically calculated.

This functionality is required only for bugs.

Ticket Priority

Response Time

Resolution Time

High

2 Hours

1 Working Day

Medium

--------

5 Working Days

Low

--------

10 Working Days

 Thanks,

Keerthika

1 answer

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0 votes
Madhu
April 27, 2023

Any suggestions for scripting

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

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