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I need to check storage, left storage

Kumari Dvipa November 28, 2025

Hi There,

Hope you all are doing well!

I need to check how much storage is available in JIRA and Confluence. Please suggest how we can check this.

Thank you for your time.

Regards,
Dvipa

4 answers

1 vote
Trudy Claspill
Community Champion
November 28, 2025

Hello @Kumari Dvipa 

Refer to this documentation and let us know if that answers your questions about monitoring your storage use.

https://support.atlassian.com/security-and-access-policies/docs/track-storage-and-move-data-across-products/

Kumari Dvipa November 28, 2025

Hello @Trudy Claspill I have reviewed this document but was unable to find the option mentioned for viewing the available storage. 

Thank you!

Trudy Claspill
Community Champion
November 28, 2025

Are you an Organization Admin for your Atlassian Cloud Organization?

What User Management experience is applied to your Atlassian Cloud Organization?

At what point in the directions in the document are you not getting the results described?

 

I am an Organization Admin for my Organization, and I have only Free product subscriptions. Centralized User Management is applied to my Organization, and I can find the options for viewing storage. I say that to confirm that being able to see the options is not dependent on the type of subscription plan you have. But it may be available only to Organization Admins.

0 votes
David Miller
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November 29, 2025

Storage limits are primarily defined by your Atlassian Cloud Subscription Plan and are checked via the administrative settings.

Steps To Fix:

Access Admin: Go to your Atlassian Administration interface.

Check Billing: Navigate to Billing Subscriptions.

View Plan: Select your product (Jira or Confluence). The page will display your current plan (e.g., Free, Standard, Premium) and the associated Storage Limit. Free plans have a hard limit (e.g., 2GB), while Standard/Premium plans often provide Unlimited Storage.

0 votes
Andrew Edwards
Contributor
November 28, 2025

Hello @Kumari Dvipa 

In addition to what others have said @Kumari Dvipa your question is tagged as relating to Jira Cloud on the Premium plan.

Since the Premium plan provides unlimited storage, the answer to your question "how much storage is available in JIRA and Confluence" is... unlimited storage.

0 votes
Zack Kev November 28, 2025

If you’re using the Cloud version of Jira and Confluence, there isn’t a place to see “how much storage is left” because Atlassian manages that for you. You only manage things like attachment limits, not total storage.

If you're on Data Center or Server, the apps don’t show remaining storage inside the UI. You have to check it directly on the server where they’re installed, the same way you would check normal disk space. So the first step is knowing whether you're on Cloud or Server. That decides where you check.

Trudy Claspill
Community Champion
November 28, 2025

Hello @Zack Kev 

Did you review the reference document I mentioned in my response? It provides guidance on how to lookup how much storage has been consumed and how much remains.

Kumari Dvipa November 28, 2025

Hi @Zack Kev I am using Cloud version. Got your point. Is there any way to see attachment limit? 

Thank you!

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