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I'm unable to login to my Jira account

spothuru_slt
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August 8, 2020

Hi Team,

I'm unable to login to my Jira account. getting the below error

 

sreehari.pothuru@oracle.com doesn't have access to Jira on dmsswtsupport.atlassian.net.

 

Could you please assist in this issue

 

Thanks,

Sreehari

+91 9611935199

1 answer

0 votes
Ste Wright
Community Champion
August 8, 2020

Hi @spothuru_slt 

According to this error message, you don't have access to that Jira instance. Is that the right email address / Atlassian Account for logging in?

If it is, you need to contact a Jira Admin / Site Admin from your team/company, so they can investigate why you no longer have access to this site.

If there is more to this however, please provide us further specifics :)

Ste

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