I'm unable to create a sub-task for a story because it is in a specific transition

[James Minahan]

Hello,

I'm trying to create a sub-task for a story, but I received this error message when I hit 'Create'

Transition is not authorized because current Issue’s parent Issue should be in one of the following statuses: Open, In Progress, To Do, Code Review, Pending, Future, Testing

The parent Issue (a Story) is currently in a status called "QA Review", which is an in progress status type.

What do I need to do to be able to create a sub-task, regardless of the parent Issue's status?

[Thomas Schlegel]

Hi @James Minahan,

check the workflow's create transition for a condition that checks the parent's status. That might be the problem.

[Nic Brough -Adaptavist-]

You have an add-on which is configured to block sub-task creation in certain states.  It's giving you a validator on the "create issue" transition for the sub-tasks, if I have understood the description of the behaviour in your question correctly.

You'll need to get your admins to reconfigure or remove it.

[James Minahan]

Thank you @Nic Brough -Adaptavist-! I found the validator and was able to fix the issue. Really appreciate everyone's help!

[Alexey Matveev]

Hello,

I guess you have an add-on installed which gives you the message. You should figure out what the add-on is.