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I lost my Jira link even I was administrator in my Jira.

Donggu
I'm New Here
I'm New Here
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September 22, 2025

Hi, I got lost my Jira pages.

I had a lot of information on that but, I logged in my page today from 3months ago.

I have Confluence pages still but, I lost all of my Jira.

Would you check and Can I restore all of my Jira?

1 answer

2 votes
Valerie Knapp
Contributor
September 22, 2025

Hi @Donggu , welcome to the Atlassian Community and thanks for your post.

Have you tried accessing https://home.atlassian.com/  or if you were / are an admin https://admin.atlassian.com/ ?

Please can you clarify if you had a free Jira? If so, it might be that your site was deleted due to inactivity. However, normally you should have had some emails to warn you about this.

If you have a paid Jira, you should be able to ask for support from the service desk, https://support.atlassian.com/contact/ . They are usually the best placed to help with this kind of situation because only Atlassian can see the billing and product side to see what happened.

Best of luck

Donggu
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 22, 2025

Hi, thanks for quick respond.
Yes I did both of URL general one and admin one.


I had a free Jira. Oh.... I got the e-mail after you mentioned the notification e-mail.
Then, I cannot restore all of my Jira pages? There is no way to restore my data? :(

 

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