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I have two instance of jira. need to backup instance A then import from instance B

I have two instance of jira. need to backup instance A then import from instance B

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Yes, that's the procedure - backup, then import.

Could you tell us what your actual question is here?

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backup done; Whenever trying to do that; the below message stop me:

You don't have any valid JIRA Export on the root WebDAV directory. Please upload some and try again.

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Ok, sounds like you haven't uploaded the backup from the source system up to the target one.

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