The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

I have tasks done but when I close the sprint it says they are incomplete

gina_tahhann
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 11, 2024

 

I have all the tasks in the done column, I have no pending subtasks but the jira says that they are incomplete and does not close the sprint

2 answers

2 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

2 votes
Answer accepted
Trudy P Claspill
Community Champion
June 11, 2024

Hello @gina_tahhann 

Welcome to the Atlassian community.

Is your Done column the column farthest to the right on your board?

Only issues in the column farthest to the right will be considered "complete" in the sprint. Issues in all other columns are considered "incomplete".

gina_tahhann
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 11, 2024

That's exactly what happened, someone added an additional column to the right that was not DONE but had the status of completed, I moved the indicated column to the right edge and the case was resolved, thank you very much

1 vote
Answer accepted
Peter Van de Voorde
Community Champion
June 11, 2024

Hi @gina_tahhann ,

It might be that you have some incomplete subtasks that are being filtered out by the boards filter. Thus they don't show up on the board, but they can still block your sprint from being closed.

I would recommend checking the board filter and seeing if there are any subtasks that might be filtered out by it.

Cheers,
Peter

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events