I have no access to my project

[Дима]

Hi everyone, i did something wrong in access settings ( i just wanted to share project) and I see notification that I have no access to the Jira in *.atlassian.net., and I need to contact with administrator to get access, but it was my own Jira and administrator it's me. What i need to do? Thank you.

[Pablo Vergara]

Hi @Дима 

Welcome to the community forums!

About your problem, do you still have access to admin.atlassian.com? If so, you can add yourself back to the usual relevant admin groups like:

• site-admins

• jira-administrators

Are you the only Site admin in your organization? If not, you can directly ask a Site admin to grant you Jira admin access and permissions.

If you are the only Site and Jira admin, then your ultimate option is to contact Atlassian support at https://support.atlassian.com/contact/

Explain that you’ve lost site admin access and are the billing contact or verified domain owner.

They might verify items like the ones indicated below before your access is restored.

• Billing details

• Domain ownership

• Organization ownership

I hope this slightly helps you!

- Pablo / ServiceRocket Jira SSE