Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

I have mistakenly enabled the jira premium 30 days trial and I want to cancel it.

ALLEN THOMSON
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 16, 2025

I have mistakenly enabled the jira premium 30 days trial and I want to cancel it. I was just checking out the jira platform and now I can see there are multiple products which I am using the premium trial period, how can I cancel all of them? 

1 answer

1 accepted

3 votes
Answer accepted
Brita Moorus
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 16, 2025

Hi, @ALLEN THOMSON ! 👋

Go to Settings > User Management > Billing.

Click on the Manage link next to Jira Software.

On the next page, click on Change plan. There you can switch to Free or Standard plans. 

You can read more from here: https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/ 

Hope this helps ☺️

ALLEN THOMSON
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 16, 2025

Thanks @Brita Moorus . This worked 😊

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events