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I have lost my phone and with that lost the 2-factor authentication

Syed Rabil
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January 4, 2024

I have lost my phone and with that lost the 2-factor authentication I have configured in my phone. I have reached out to my admin as well, but He is unable to, saying He cannot do much with my Atlassian account.

Please help me add my new phone for 2-factor authentication so that I can login smoothly.

1 answer

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1 vote
Jack Brickey
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January 4, 2024

Hi @Syed Rabil , please see the following and share with your admin. If necessary your admin can reach out to Atlassian support for assistance.

enforce-two-step-verification 

Syed Rabil
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 7, 2024

Hi Jack, thank you for helping ... let me reach out my Admin again ...

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