I got an issue when created, edited Filter Count gadget in Dashboard

[Huynh Phong]

Hi Jira Support,

I got this issue when I created, edited gadget Filter Count in my Dashboard. It worked last week but failed since yesterday. Please kindly help to fix it.

Thank you

[Prachi Bolar]

hello @Huynh Phong ,

Welcome to community :) 

We wanted to let you know that we have an ongoing incident in place for the reported Filter Counter gadget issue and it throws below error

The team is working on fixing this and it should be resolved soon.

Thank You,

Prachi

[Swathi Acharya]

Hello @Huynh Phong

Welcome to Atlassian Community!

Please note that there is an ongoing incident in place for the reported issue with the Filter Count gadget. 

You can reach out to Atlassian Support here: https://support.atlassian.com/contact/ to receive updates on the incident.

Thank you!

[sai chinamuthevi]

Please follow below steps

1) Check if filter used by this Gadget is not removed or renamed etc

2) Create a same gadget with same filter again and see if its working fine or not?

3) Remove Cache or try in other Browser also.

If issue still persist after all these, let me know.

[Huynh Phong]

Dear Sai,

Thank you for your help but I tried to check 3 steps and issue is still there.