I don't see dropdown with ticket status

[Lewis Lee]

I installed Jira DataCenter option on my company's cloud. After I configured, I create a new ticket. But when I work on the ticket, I don't a dropdown list with the status. I can't change the status. I thought it was a permission or workflow issue, but I can change the status using menus after selecting 'More Actions'

I see this problem in every projects even a newly created one without any changes.   

Did anyone see this problem? I need to fix it before opening it to other people in the company.

 

Thanks,

[Ollie Guan]

Hi @Lewis Lee ,

Please vote for this suggestion.

https://jira.atlassian.com/browse/JRASERVER-70481

[Lewis Lee]

Thanks. So I didn't do anything wrong. Just datacenter doesn't support it. But why? I don't get it. This is the most basic action. Why do they make it so cumbersome? 

I am regretting that I work so hard to bring Jira to my company. This is really disappointing.