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I don't have the login info and i'm the admin. how do i get into the JIRA instance?

Thuan M. Tu
May 31, 2018

I need to be able to retrieve the admin login info for JIRA Software instance.

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Nic Brough -Adaptavist-
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May 31, 2018
Thuan M. Tu
June 1, 2018

Thanks, Nic!

 

I can log in now.  I found my pw, but now I realize I'm not in the sys-admin group.  Is there a way to add me to admins in the db? All I see are entries on adding groups. Thanks much.

 

-Doug

Nic Brough -Adaptavist-
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June 2, 2018

Admin rights in Jira are granted by being in the admin groups.  The doc covers adding your account to an admin group.

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