I created the account but I am not an admin

[Marta Reiz]

I created the account for my current company and can add users and set up everything, but when I try to go to settings it says: 

You do not have access to Jira settings or Atlassian admin, contact your Jira admin  to grant you access.

any ideas on how to solve this? I cannot open a ticket for tech support for the very same reason...

[Mirek · Accepted solution]

Hi @Marta Reiz ,

You are probably facing similar problem like here

https://community.atlassian.com/t5/Jira-Software-questions/Jira-Cloud-as-an-admin-and-account-owner-i-lost-access-to-all/qaq-p/1448942

You need to be sure that you are using correct accounts and those accounts have correct permissions, so start checking in the User Management