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I changed my g-mail account on Jira but It shows that I'm not authorized to access Dashboard.

WarUniverse
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January 1, 2026

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So, I used to have access to these. But after I changed my gmail (same account different gmail) I no longer have access. 

1 answer

1 vote
John Funk
Community Champion
January 1, 2026

Hi @WarUniverse 

Is you simply changed your email associated with your Atlassian account, it will not change permissions to products or spaces that you already had access to. 

Did you create a new user with the new email address? Or simply updated the email address on your existing Atlassian account? 

Also, this looks like you are using a third party app for Dashboard gadgets. Check on the status of the app and if it was removed/uninstalled or maybe not paid for. 

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