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I cant receive email notification

PMO Gadai Mas
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June 5, 2024

Hello, my team wasnt receive email notification from JIRA. My team use Zoho mail and now they cant got any notification. How to turn on global email notification from admin menu? can someone help me soon. Thankyou

1 answer

0 votes
John Funk
Community Champion
June 5, 2024

Hi @PMO Gadai Mas  - Welcome to the Atlassian Community!

I suggest you open a support ticket with Atlassian to see if the email address was placed on the Suppression list for some reason. 

https://support.atlassian.com/contact/#/

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