I cannot type anything to create an issue on the Jira cloud via Intercom

[Maricris Calderon]

I cannot type anything to create an issue on the Jira cloud via Intercom

[Tobias Binna · Accepted solution]

Hi @Maricris Calderon 

Do you mind sending me a few more details regarding this issue via the Intercom on toolsplus.io? 

I tried to reproduce this without success. Would appreciate if you could include a screenshot or some additional details on where exactly you are facing the issue. Also, your Intercom workspace id would help (it's the number/letter combo in your Intercom URL: app.intercom.io/a/apps/[workspace id]/...).

Thanks,
Tobias

[Tobias Binna]

@Maricris Calderon just wanted to let you know that we have identified the issue that you were describing and are currently investigating the cause.

Feel free to still open a conversation on our Intercom on toolsplus.io to continue the discussion. Otherwise, I will let you know here when it's fixed.

[Maricris Calderon]

Thank you @Tobias Binna 

[Tobias Binna]

@Maricris Calderon do you mind testing again. From my side, it looks like the issue has been fixed by Intercom.

[Maricris Calderon]

All good now. Thanks @Tobias Binna 

[Nic Brough -Adaptavist-]

You'll need to explain what "Intercom" is.

[Tobias Binna]

Hey Nic, thanks for helping out with this. Maricris was referring to our Jira integration with Intercom.