I cannot reach the root page of a project

Angus Smith
Contributor
July 25, 2024

Hi, Each time I click on a specific project, I am routed to a sub-page. What do I do to ensure that when I click on a project, I am routed to the summary of the project?

2 answers

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Valerie Knapp
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 25, 2024

Hi @Angus Smith , thanks for your question.

What type of project do you mean?

To get to the Summary of a company-managed software project, you can use this link with the correct project key

https://your url.atlassian.net/plugins/servlet/project-config/your project key/summary

If you are using business projects, you can use this link

https://your url.atlassian.net/jira/core/projects/your project key/summary  

I hope this helps but if not, please share your feedback and either I or someone else will try to assist you.

Cheers

Angus Smith
Contributor
July 26, 2024

Hi Valerie, before we migrated to Atlassian Cloud, we had Jira on-prem with no issues like this. Thank you for your advice. I am basically looking for what must be done to ensure that once I click on any project, it must take me to the "project summary" screen by default. 

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Valerie Knapp
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 26, 2024

Hi @Angus Smith , thanks for clarifying. I think it will only be possible for people with Jira product admin access to do this, but this is the resolution to the issue, to access the list of projects from the system settings, not from the projects menu.

https://www.loom.com/share/57e97cfe50744268bb521aa5048440d6?sid=7ffee313-6ec8-43fa-a086-8049b2c85cba 

I recorded you a quick loom to show what I mean. It's only 30 seconds.

Please take a look and share your feedback.

Cheers

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Angus Smith
Contributor
July 28, 2024

Hi Valerie,

If I could go straight to the "summary" page in Jira on-prem, surely there must be a way to do it in cloud? I understand that as the admin, this will only be beneficial for myself, but Ok, this must be one more of the differences between on-prem and Cloud. That is unfortunate, but thank you for clearing that up.  

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 25, 2024

Hi Angus,

What do you mean by a sub-page? Can you provide an example? What type of project is it? Team-managed? Company-managed? Software? Business? 

Angus Smith
Contributor
July 26, 2024

Hi John, by sub-page, I mean it takes me to the page of all the active sprints. What I am basically looking for is, what must be done to ensure that once I click on any project, it must take me to the "project summary" screen by default. Many thanks, Angus

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 28, 2024

I suggest you open a support ticket with Atlassian to get their feedback. 

https://support.atlassian.com/contact/#/

 

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Angus Smith
Contributor
July 28, 2024

HI John, a good idea and I think I will. Much obliged sir!

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 28, 2024

You are welcome!

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