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I cannot log into JIRA

Janet Toledano May 10, 2018

Hi, I have had an account for Jira since 3/14/2018. Today was the first time that I was unable to log into my account and when I went to reset my password, I received a notice saying I did not have a registered account. I am currently waiting for a ticket in the JIRA system to be completed but I cannot view it since I cant log in.

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Nic Brough -Adaptavist-
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May 10, 2018

There are a lot of Jira systems out there, and we're end-users, like you, of many of them.

We don't know which one you might be talking about, but it sounds like you need to get in touch with the administrators for that Jira, and ask them.

Janet Toledano May 10, 2018

Thanks, is there a phone number I can call? I'm looking through the site, but I am not able to locate one.

Nic Brough -Adaptavist-
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 10, 2018

We don't know.  We're a community of end users.  We can't identify which one of hundreds of thousands of Jiras might be yours from your question.

Janet Toledano May 10, 2018

Sorry, I did not know.

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