Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

I cannot delete an account

Anna Kozlova
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 3, 2025

"Your account can't be deleted because:

  • User is last billing admin of a transaction account that has one or more active entitlements."

I created this account just to try this application to be aware of all of the functions, possible options, etc.

I created this account just to try this application to be aware of all of the functions possible options, etc.

 

But I would like to delete this exact account because I don't need it anymore. I already unsubscribed from free trial of premium. I don't know what I should do else.

I also deleted the only project I had there

 

1 answer

1 vote
Marc - Devoteam
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 3, 2025

HI @Anna Kozlova 

Welcome to the community.

Is this the initial account you made the site with, or the only account on the site?

Then you can't delete this account.

Otherwise contact Atlassian Support

Choose the option Billing

Anna Kozlova
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 3, 2025

Okay, thank you for your help!

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin Site Admin
TAGS
atlassian, atlassian community, loom ai, atlassian loom ai, loom, atlassian ai, record recaps of meetings, meeting recaps, loom recaps, share meeting recaps,

Loom’s guide to great meetings 📹

Join us to learn how your team can stay fully engaged in meetings without worrying about writing everything down. Dive into Loom's newest feature, Loom AI for meetings, which automatically takes notes and tracks action items.

Register today!
AUG Leaders

Atlassian Community Events